Public Offer Agreement for the Provision of Services

Last updated: June 27, 2026 · Effective: June 27, 2026

Key Points

  • This is a public offer agreement under Art. 437 of the Civil Code of the Russian Federation — a public proposal to enter into an agreement with any person who has accepted its terms.
  • OfferHack is an information and analytics AI service. The Provider does NOT guarantee that the User will receive a job offer or employment.
  • The subscription may be cancelled at any time in the Account. If the User withdraws from the Agreement with a refund request, access is terminated and the refund is calculated taking into account the unused period, the services actually rendered, the credits used and the costs actually incurred by the Provider (Art. 32 of the Law on Protection of Consumer Rights).
  • Disputes between the Provider and a consumer User are resolved at the User’s choice in accordance with Art. 17 of the Law on Protection of Consumer Rights.
  • In the event of any discrepancy between the Russian version and a translation into any other language, the Russian version prevails.

This document constitutes an official public proposal (offer) by individual entrepreneur Pavel Viktorovich Maslov, INN: 233711456369, OGRNIP: 326237500225791 (the “Provider”), to enter into an agreement for the provision of services granting access to the “OfferHack” information and analytics AI service on the terms set out below (the “Agreement”), with any individual or legal entity (the “User”) who accepts this offer.

In accordance with clause 2 of Article 437 of the Civil Code of the Russian Federation, this document constitutes a public offer, and if a person accepts the terms set out herein and pays for the services, the person performing the acceptance of the offer becomes a User (acceptance of the offer is equivalent to entering into the Agreement on the terms set out in the offer).

1. Terms and Definitions

The terms used in this Agreement have the following meanings:

  • “Provider” — individual entrepreneur Pavel Viktorovich Maslov, INN: 233711456369, OGRNIP: 326237500225791.
  • “User” — an individual or legal entity who has accepted this offer in the manner established by Section 3 of the Agreement.
  • “Website” — the information resource located on the Internet at offerhack.tech, and its subdomains.
  • “Service” or “OfferHack” — an information and analytics software product based on artificial intelligence technologies (large language models), access to which is provided to the User through the Website and/or the Provider’s client application.
  • “Account” — a restricted section of the Website available to the User after registration, in which the User manages their account, subscription, and payment details.
  • “Subscription” — the User’s right to access the Service for a specified billing period (month, year, etc.) on the terms of the pricing plan selected by the User.
  • “AI response” — text, image, audio, or other data generated by artificial intelligence algorithms in response to the User’s request.
  • “Party” or “Parties” — the Provider and/or the User.
  • “Third-Party Services” — any services, technologies, application programming interfaces, models, platforms, infrastructure and software of third parties used to operate the Service, including but not limited to: AI models and AI providers, speech recognition services, image processing, cloud infrastructure, payment services, analytics services, notification delivery, operating systems, browsers, video conferencing applications, screen-sharing tools and network providers.
  • “Suspicious Activity” — any actions, events, technical indicators or combinations of indicators that may reasonably indicate a breach of the Agreement, the Rules of Use, applicable law or the terms of Third-Party Services, payment fraud, unauthorized access, transfer of the account to third parties, multi-accounting, circumvention of limits, automated use, abnormally high load, abuse of a trial period, attempts to bypass anti-fraud systems, a threat to the security of the Service, the Provider, other users or third parties.
  • “Credits” — an internal unit of account for measuring the volume of use of the Service, applied to calculate the available volume of features within a pricing plan. Credits are not money, electronic money, bonuses, securities, a property right or a standalone service, and may not be sold, exchanged for money, transferred to third parties or refunded separately from the subscription.

2. Subject of the Agreement

2.1. The Provider undertakes to grant the User remote non-exclusive access to the functional capabilities of the Service in the scope and on the terms of the pricing plan selected by the User, and the User undertakes to accept and pay for such access in the manner and within the timeframes established by this Agreement.

2.2. The subject of the Agreement is specifically the provision of access to the functional capabilities of the Service (a software product based on artificial intelligence technologies), and not the provision of educational, consulting, recruitment, or other professional services. The Service is not an educational organization, a staffing agency, a recruitment platform, or a provider of professional consultations.

2.3. The functional capabilities of the Service are described on the Website and in the interface of the client application. The specific set of features included in the selected pricing plan is determined on the Website’s pricing page and may be changed by the Provider in the manner provided for in Section 7 of the Agreement.

2.4. The services for the provision of access to the Service are rendered continuously throughout the paid billing period. Access to the Service is deemed provided from the moment the subscription or other paid plan is activated in the User's Personal Account.

The scope of services actually rendered is determined taking into account the period of the User's actual access to the Service, the credits used, calls to the Service's features, requests to AI models, processing of audio, images, screenshots and other usage metrics recorded in the Service's billing and technical logs.

The services are deemed duly rendered in the relevant part as the User is provided with access to the Service and/or as the User actually uses the Service's functionality.

The services are provided remotely, online, within the territory of the Russian Federation.

3. Conclusion of the Agreement (Acceptance)

3.1. Acceptance of this offer, in accordance with clause 3 of Article 438 of the Civil Code of the Russian Federation, is the performance by the User of any of the following actions:

  • marking (ticking) the box indicating agreement with the terms of this Agreement in the registration form on the Website;
  • payment of any part of the cost of the services under the selected pricing plan;
  • actual use of the functional capabilities of the Service.

3.2. By performing the acceptance, the User confirms that they:

  • have read the terms of this Agreement, understand them, and unconditionally agree with them;
  • have read the Personal Data Processing Policy and give their Consent to the Processing of Personal Data;
  • have read the specifics of the AI service and the absence of any guarantee of results (Section 10 of the Agreement);
  • have the necessary legal capacity and dispositive capacity to enter into this Agreement;
  • have reached 18 (eighteen) years of age;
  • use their own payment instrument for payment, or a payment instrument they are entitled to dispose of;
  • confirm that the Service is not intended for use by persons under 18 years of age; in the event of non-compliance with the age requirement, the User undertakes not to use the Service and to delete their account, and the Provider has the right to restrict or terminate access in accordance with Section 8 of the Agreement.

3.3. The Agreement enters into force upon acceptance of the offer and remains in effect indefinitely until terminated in the manner provided for in Section 14 of the Agreement.

4. Registration and the Account

4.1. To use the Service, the User completes registration by providing an email address and creating a password. The email address must be valid and accessible to the User for receiving correspondence.

4.2. The User undertakes to provide accurate and up-to-date information during registration and to keep it current. The Provider may suspend or terminate access to the Service if inaccurate information is detected.

4.3. The User bears full responsibility for the security of their credentials (login and password), as well as for all actions performed using their account. The User must immediately notify the Provider of any unauthorized use of their account at admin@offerhack.tech.

4.4. Registering multiple accounts by one person in order to circumvent pricing plan restrictions, abuse promotional offers, or for other improper purposes is prohibited. The Provider may block such accounts; any refund of amounts paid is made subject to the imperative rules of the legislation of the Russian Federation, taking into account the scope of services actually rendered, the credits used, the nature of the breach and other material circumstances.

5. Cost of Services and Payment Procedure

5.1. The cost of access to the Service is determined by the pricing plan selected by the User and is indicated on the Website’s pricing page in Russian rubles. All prices include the amount of the Provider’s tax in accordance with the special tax regime applied by the Provider.

5.2. VAT. Value added tax is not charged and is not shown as a separate line item in the cost of the services on the basis of the special tax regime applied by the Provider.

5.3. Payment receipt. Upon receiving payment, the Provider generates an electronic receipt in the manner established by the applicable tax regime and sends a link to the receipt to the User at the email address provided during registration.

5.4. Payment methods. Payment is made by cashless funds through the payment provider LLC NCO “YooMoney” (the “YooKassa” service) using bank cards, fast payment systems, or other available methods offered by the payment provider.

5.5. The User’s payment obligation is deemed fulfilled at the moment the funds are credited to the Provider’s settlement account.

5.6. The Provider has the right at any time to change the cost of the services, the list of pricing plans, the names of plans, the composition of features, the number of Credits, usage limits, available AI models, subscription terms and other commercial terms of the Service.

Changes to the cost of the subscription apply to new payments and subsequent billing periods. The 72 (seventy-two) hour notice period established by this clause applies exclusively to changes in the cost of the next charge under an active subscription. Changes to other terms of the Agreement (a new version of the documents, the composition of features, technical conditions, etc.) enter into force in the manner provided for in Section 7 of this Agreement.

With respect to an active subscription, the new cost applies starting from the next billing period provided that the Provider has notified the User of the new cost, the date of the first charge at the new cost, and the way to cancel automatic renewal no later than 72 (seventy-two) hours before the date of the next charge.

If the notice has been sent less than 72 (seventy-two) hours before the next charge, the next charge is made at the previous cost, and the new cost applies starting from the billing period following such charge.

With respect to an already paid billing period, such changes do not apply if they result in a material deterioration of the paid pricing plan, except where the changes are caused by requirements of law, security requirements, prevention of abuse, restrictions or changes in the terms of Third-Party Services, technical necessity or circumstances beyond the Provider’s control.

The User has the right to cancel automatic renewal of the subscription before the date of the next charge. In such case, the new cost does not apply to the User, and access to the Service is retained until the end of the previously paid billing period.

5.7. Credits, limits and load. Pricing plans may provide for usage limits expressed in Credits, number of requests, available features, available AI models, processing speed, usage periods or other metrics. The number of Credits, response speed, availability of particular models, transcription, image and screenshot processing and other features may depend on the selected plan, current load on the Service, technical state of Third-Party Services, limits of AI providers, security requirements, anti-fraud restrictions and fair use rules.

5.8. The Provider has the right to apply technical limits, rate limits, restrictions on the frequency of requests, restrictions on parallel requests, anti-fraud restrictions and other measures to protect the Service in order to prevent abuse, distribute load evenly, comply with requirements of Third-Party Services and ensure stable operation of the Service.

5.9. Payment disputes. If the User initiates a payment dispute through a bank, payment system, payment provider or other payment infrastructure, the Provider has the right to restrict or suspend the User’s access to the paid features of the Service for the period of the payment dispute review. If the payment dispute is resolved in favor of the User and the funds are refunded, the relevant billing period is deemed unpaid and access to the paid features is terminated. If the dispute is resolved in favor of the Provider, access may be restored taking into account the remaining paid period, unless otherwise follows from the circumstances of the breach.

6. Subscription and Automatic Renewal

6.1. Pricing plans providing for a subscription model (monthly, annual, or other subscription) are paid in advance for the entire billing period.

6.2. Automatic renewal. When subscribing, the User consents to the automatic renewal of the subscription for a new billing period at the pricing plan in effect on the renewal date, with the automatic charging of the relevant amount from the linked payment method, unless the User has cancelled automatic renewal before the end of the current billing period.

6.3. Notice before charging. No later than 24 (twenty-four) hours before the date of the next automatic charge, the Provider sends the User a notice at their email address containing information about the amount of the upcoming charge, the date of the charge, and a link to cancel automatic renewal. This procedure is applied in accordance with Federal Law No. 376-FZ of October 15, 2025.

6.3.1. In the event of a change in the cost of the subscription, the pricing plan, the number of Credits, limits or other material terms of the subscription, the Provider notifies the User before the first automatic charge under the changed terms. The notice contains the previous cost of the subscription, the new cost of the subscription, the date of the first charge at the new cost, the name of the pricing plan and a link to cancel automatic renewal.

If the User has not cancelled automatic renewal before the date of the next charge, the next billing period is paid at the cost and terms in effect on the date of the charge, taking into account the previously sent notice and the terms of this Agreement.

Automatic charging is not made from a payment instrument that the User has removed from the Account or the use of which the User has refused in the manner provided for by the legislation of the Russian Federation and this Agreement.

6.4. Cancellation of automatic renewal. The User may at any time cancel automatic renewal of the subscription with a single click in the Account in the “Subscription” section, without the need to contact support or perform any additional actions. After cancellation, access to the Service is retained until the end of the paid billing period.

6.5. The User also has the right at any time to remove the linked payment method in the Account. The Provider is not entitled to make charges from a payment method that the User has removed from the Account.

6.6. Trial period. If a free trial period is provided under the pricing plan, upon its end the subscription is automatically renewed into paid mode only if there is separate explicit consent from the User, expressed at the moment of activating the trial period, and the notice under clause 6.3 has been sent.

7. Amendment of the Terms of the Agreement

7.1. The Provider has the right to unilaterally amend this Agreement, the Rules of Use, the Refund Policy, the composition and description of the Service’s features, technical implementation, interface, the list of pricing plans, subscription prices, the number of Credits, limits, available AI models, request processing methods, request routing, the Third-Party Services used and other terms of use of the Service.

7.2. A new version of the Agreement or other documents is published on the Website and enters into force no earlier than 14 (fourteen) calendar days after publication, unless a later date is specified in the new version or the notice to the User. The 14-day period established by this clause does not apply to changes in the cost of the next charge under an active subscription — such changes are governed by clause 5.6 of this Agreement.

7.3. If the amendments materially affect the rights and obligations of the User, the cost of the subscription, the composition of the pricing plan, the number of Credits, limits or other material terms of the subscription, the Provider notifies the User by email and/or through the Service interface prior to the entry into force of such amendments.

7.4. Changes to the cost of the subscription, pricing plans, the number of Credits, limits and other commercial terms apply to new payments and subsequent billing periods. With respect to an already paid billing period, the changes do not apply if they result in a material deterioration of the paid pricing plan, except where the changes are caused by requirements of law, security requirements, prevention of abuse, restrictions or changes in the terms of Third-Party Services, technical necessity or circumstances beyond the Provider’s control.

7.5. If the User does not agree with the amendments, they may, prior to the amendments entering into force, withdraw from the Agreement or cancel automatic renewal of the subscription. Upon withdrawal from the Agreement, the unused portion of the paid period is refunded to the User in the manner provided for in Section 14, if such refund is provided for by applicable law and the terms of the Agreement.

7.6. Continued use of the Service after the amendments enter into force constitutes the User’s agreement with the new version of the Agreement and/or other documents of the Service.

8. Rights and Obligations of the Provider

8.1. The Provider undertakes to:

  • grant the User remote access to the Service in the scope of the selected pricing plan from the moment of payment;
  • make reasonable efforts to ensure the operability of the Service, subject to Section 11;
  • process the User’s personal data in accordance with the Personal Data Processing Policy and the Consent;
  • provide the User with payment receipts in the manner established by the applicable tax regime.

8.2. The Provider’s right to restrict or terminate access.

The Provider has the right, without prior notice, to restrict, suspend or terminate the User’s access to the Service in whole or in part, cancel the subscription, disable individual features, write off or annul improperly obtained Credits, delete or restrict user content in the following cases:

  • breach by the User of the Agreement, the Rules of Use, the Refund Policy or other documents of the Service;
  • breach of applicable law, third-party rights, rules of interviews, exams, certifications, proctoring, NDAs, internal policies of employers, educational organizations or other third parties;
  • transfer of the account to third parties, use of the account by a person other than the User, sale, lease, shared use or other provision of access to the account to third parties;
  • creation of multiple accounts to circumvent limits, obtain repeated trial periods, promotional offers, Credits or other restrictions;
  • use of automated tools, scripts, bots, parsers, emulators, mass requests, circumvention of rate limits or other improper use of the Service;
  • payment fraud, disputed payment, chargeback, use of someone else’s payment instrument, suspicion of unauthorized payment or other payment violations;
  • abnormally high load, mass consumption of resources, attempts to circumvent pricing or technical limits, abuse of the Service’s functionality;
  • occurrence of Suspicious Activity;
  • threat to the security of the Service, the Provider’s infrastructure, Third-Party Services, other users or third parties;
  • receipt of demands from a court, government authorities, payment providers, rights holders, AI providers, hosting providers or other Third-Party Services;
  • if further provision of access to the User may entail material legal, financial, technical, reputational, sanctions or other significant risks for the Provider.

9. Rights and Obligations of the User

9.1. The User undertakes to:

  • pay for the services in the manner and amount established by the pricing plan;
  • use the Service solely for personal, family, household, or other needs not related to the conduct of business activity, or for lawful business purposes in compliance with licensing restrictions;
  • not transfer their credentials to third parties, not provide access to the Service to third parties through their account;
  • not use the Service to commit unlawful acts, circumvent protective mechanisms, or violate the rights of third parties;
  • not use the Service during exams, tests, certifications, technical interviews and other assessment procedures, if the rules of the relevant procedure, the policy of the organizer, employer, educational organization, proctoring platform or an applicable NDA expressly or implicitly prohibit the use of external sources, AI services, hint tools or other aids; independently verify the permissibility of using the Service in each specific situation;
  • not use the Service to process information constituting commercial, professional, banking, state or other secrets protected by law of third parties, as well as information transferred to the User under a non-disclosure obligation (NDA), without the necessary legal grounds.

9.2. The User is prohibited from:

  • using automated tools (scripts, parsers, bots) to access the Service without the Provider’s written consent;
  • decompiling, disassembling, or reverse-engineering the software of the Service;
  • using the Service to create competing products, train their own AI models on data generated by the Service, or resell access to third parties;
  • performing actions that disrupt the normal operation of the Service (DDoS attacks, attempts at unauthorized access, deliberately malicious requests).

9.3. The User has the right to:

  • access the Service in the scope of the selected pricing plan during the paid period;
  • receive support consultations on matters of using the Service at admin@offerhack.tech;
  • withdraw from the Agreement at any time in the manner provided for in Section 14.

The Provider has the right not to disclose to the User the technical details of anti-fraud checks, internal security rules, risk-scores, anti-abuse signals, logs, algorithms for detecting Suspicious Activity, limits, moderation rules and other information, if such disclosure may create a threat to the security of the Service, facilitate circumvention of restrictions, infringe third-party rights or reveal confidential methods of protecting the Service.

The Provider also has the right to engage third parties to perform this Agreement (including, but not limited to: cloud infrastructure providers, developers of AI models, payment providers) without obtaining additional consent from the User.

10. Specifics of the AI Service. No Guarantee of Results

This section is of material importance for understanding the nature of the Service. The User must read it carefully before accepting the offer.

10.1. Nature of the Service

The OfferHack Service is an information and analytics software product that uses artificial intelligence technologies, in particular — large language models (Large Language Models, LLM), developed by third parties (including, but not limited to: OpenAI L.L.C., Anthropic PBC, and other providers). The Service generates AI responses by a statistical (probabilistic) method based on the analysis of the models’ training data.

10.2. Advisory nature of AI responses

The AI responses generated by the Service are exclusively of aninformational, educational, and advisory nature. AI responses are not:

  • professional consultation (legal, medical, financial, tax, HR, psychological, etc.);
  • an educational service and do not replace professional training;
  • guaranteed reliable information about facts, events, persons, or organizations;
  • the official position of the employers mentioned in the AI responses;
  • information guaranteed to be applicable to the User’s individual situation.

10.3. Possible AI errors

AI systems, by their nature, may generate inaccurate, incomplete, outdated, or fabricated information (a phenomenon known in the industry as “hallucinations”). The Service is unable to completely eliminate the occurrence of such errors. The User undertakes to independently verify any material information obtained through AI responses.

10.4. No guarantee of results

The Provider EXPRESSLY AND UNAMBIGUOUSLY states, and the User UNDERSTANDS AND ACCEPTS, that the Provider DOES NOT GUARANTEE:

  • that the User will receive an interview invitation, a job offer from an employer, employment, a promotion, a salary increase, or any other career outcome;
  • that the User will pass a particular interview or other assessment activity;
  • that the User will achieve an educational result, an increase in their level of knowledge, skills, or qualifications;
  • that the AI responses conform to the requirements, expectations, or standards of a particular employer, educational institution, government authority, or other third party;
  • the accuracy, completeness, currency, or applicability of the AI responses.

10.5. The User’s independent decisions

Any decisions made by the User on the basis of AI responses (including, but not limited to: the choice of wording when answering interview questions, the choice of employer, accepting or declining an offer, actions for self-development or learning), the User makes independently, at their own risk. The Provider is not liable for the consequences of such decisions or for their financial, reputational, or other results.

10.6. Use of third-party AI

To generate AI responses, the Provider uses the application programming interfaces (APIs) of AI providers and other Third-Party Services. The terms of use of such services, their availability, limits, pricing, technical requirements and the set of supported models may be changed by the providers unilaterally, which may affect the composition, quality, speed or availability of the Service’s features.

Full or partial unavailability of Third-Party Services is deemed a force majeure circumstance under Section 13 of the Agreement only where such unavailability meets the criteria of force majeure (Article 401 of the Civil Code of the Russian Federation): it is extraordinary, unavoidable under the given conditions and does not depend on the will of the Provider. Other failures and restrictions of Third-Party Services are governed by Section 11 of the Agreement.

10.7. Prohibition on use when making important decisions

The User undertakes NOT to rely solely on AI responses when making decisions that have legal, financial, medical, or other material consequences, and must in the relevant cases consult licensed professional specialists.

11. Availability of the Service. Maintenance Work

11.1. The Provider makes reasonable efforts to ensure the availability of the Service 24 hours a day, 7 days a week; however, it does not guarantee absolute uninterrupted, round-the-clock operation.

11.2. Scheduled work. The Provider has the right to carry out scheduled maintenance work to update, maintain, and develop the Service, which may temporarily limit or suspend its availability. The Provider notifies the User of scheduled work expected to make the Service unavailable for more than 1 (one) hour, by email or in the Service’s interface, no later than 24 (twenty-four) hours in advance.

11.3. Material unavailability. The Service is deemed materially unavailable if the total duration of unforeseen (unscheduled) unavailability exceeds 8 (eight) hours during a calendar month. Such unavailability does not include: scheduled maintenance work, unavailability due to force majeure (Section 13), unavailability due to actions of the User or third parties (the User’s communications provider, their device, etc.).

11.4. Compensation for material unavailability.In the event of material unavailability of the Service, the User has the right to demand an extension of the paid subscription period for a term corresponding to the duration of the material unavailability. This right is exercised by sending a corresponding request to admin@offerhack.tech.

11.5. Short-term interruptions in operation that do not reach the threshold of material unavailability (clause 11.3) do not constitute a breach by the Provider of its obligations and do not give the User the right to demand a refund of the cost of the services or any other compensation.

11.6. The User understands and agrees that the Service or its individual features may temporarily operate with restrictions, delays, errors, reduced response speed, increased waiting time, limits, unavailability of individual AI models, transcription, image and screenshot processing, user context or other features.

11.7. The operation of the Service depends on Third-Party Services. Failures, restrictions, updates, blocks, changes in pricing, limits, policies, APIs, technical requirements or terms of Third-Party Services may affect the availability, speed, quality, cost and composition of the Service’s features.

11.8. The Provider does not guarantee the constant availability of a specific AI model, a specific AI provider, a specific response speed, transcription time, quality of speech recognition, quality of image processing, compatibility with every version of an operating system, browser, video conferencing application, interview platform, recording or screen-sharing tool.

11.9. The Provider has the right, without the User’s consent, to replace AI models, AI providers, Third-Party Services, request processing routes, methods of transcription, image and screenshot processing, user context and other technical components of the Service. Such replacement is not a breach of the Agreement if it does not result in a material and permanent deterioration of the paid pricing plan as a whole.

11.10. Short-term unavailability, generation delays, reduced speed, temporary unavailability of individual features, individual AI models or individual Third-Party Services are not deemed a material breach of the Agreement if they do not reach the threshold of material unavailability established by this Agreement.

12. Liability of the Parties

12.1. For non-performance or improper performance of obligations under this Agreement, the Parties bear liability in accordance with the legislation of the Russian Federation, subject to the specifics established by this section.

12.2. Limitation of the Provider’s liability.The Provider’s aggregate financial liability for all obligations under this Agreement, including compensation for losses, is limited to the amount actually paid by the User to the Provider for the last 3 (three) months of use of the Service preceding the event giving rise to the liability.

12.3. Exception to the limitation. The limitation provided for in clause 12.2 does not apply to liability for intentional violations, gross negligence, harm caused to life or health, or to other cases in which a limitation of liability is not permitted by the mandatory provisions of the legislation of the Russian Federation, including the Law of the Russian Federation “On Protection of Consumer Rights.”

12.4. Indirect losses. The Provider is not liable for lost profits, indirect losses, loss of the User’s business reputation, or other non-material losses of the User arising from the use of the Service or from decisions made on the basis of AI responses.

12.5. The User’s liability. The User is liable for:

  • the accuracy of the information provided during registration;
  • the safekeeping of credentials and all actions performed using their account;
  • compliance with the terms of this Agreement and applicable legislation when using the Service;
  • any claims by third parties related to the User’s actions when using the Service.

12.6. The provisions of this section do not limit or override the rights of a consumer User established by the mandatory provisions of the Law of the Russian Federation “On Protection of Consumer Rights” and other applicable legislation.

13. Force Majeure Circumstances

13.1. The Parties are released from liability for the full or partial non-performance of obligations under this Agreement if such non-performance was the result of force majeure circumstances in accordance with clause 3 of Article 401 of the Civil Code of the Russian Federation.

13.2. Force majeure circumstances include, in particular but not limited to: natural disasters (earthquakes, floods, hurricanes, fires), epidemics and pandemics declared by the competent authorities, military operations, terrorist acts, mass riots, strikes, acts of state and local government authorities that significantly hinder or render impossible the performance of obligations.

13.3. Special circumstances for the AI service.With respect to this Agreement, force majeure circumstances also include:

  • mass failures in the operation of backbone communications providers and Internet infrastructure;
  • power outages in the data centers serving the infrastructure of the Service;
  • the termination, material restriction, change in pricing policy, or blocking of the application programming interfaces (APIs) of third-party developers of AI models (including OpenAI L.L.C., Anthropic PBC, and other providers) used for the functioning of the Service;
  • the imposition of blocking sanctions or other restrictive measures that render impossible the use of AI providers or payment infrastructure;
  • the blocking of the Website or client application by authorized state authorities;
  • large-scale cyberattacks (DDoS) directed at the infrastructure of the Service or its third-party providers.

13.4. A Party invoking force majeure circumstances must notify the other Party of the occurrence and cessation of such circumstances within 10 (ten) business days of the moment of their occurrence or cessation.

13.5. If force majeure circumstances continue for more than 60 (sixty) consecutive calendar days, either Party may withdraw from performance of the Agreement in the manner provided for in Section 14.

14. Termination of the Agreement. Refunds

14.1. The User’s withdrawal from the Agreement

The User has the right at any time to unilaterally withdraw from performance of this Agreement in accordance with Article 32 of the Law of the Russian Federation “On Protection of Consumer Rights” by sending a notice in the Account (the “Subscription” section — “Cancel subscription”) or to admin@offerhack.tech.

A) Cancellation of automatic renewal. If the User cancels automatic renewal of the subscription, access to the Service is retained until the end of the paid billing period; no refund of amounts paid is made. From the end of the paid period, access to the paid features is terminated automatically.

B) Withdrawal from the Agreement with a refund request. If the User sends a statement of withdrawal from the Agreement with a refund request, access to the paid features of the Service is terminated as of the date the Provider receives such statement, or another date agreed by the Parties. The refund is calculated for the period from the date access is terminated to the end of the previously paid billing period, taking into account the services actually rendered, the credits used, the costs incurred by the Provider and other material circumstances.

Baseline refund formula (applies unless otherwise follows from the circumstances of use of the Service):
Refund = Payment amount × (Number of days from the date of termination of access to the end of the billing period ÷ Total number of days in the billing period) − Cost of credits actually used and other costs incurred by the Provider.

14.2. The Provider’s withdrawal from the Agreement

The Provider has the right to unilaterally withdraw from performance of this Agreement (with respect to a particular User or with respect to all Users by means of discontinuation of the Service) by sending the User a notice by email no less than 30 (thirty) calendar days before the termination date.

Upon the Provider’s withdrawal from the Agreement (except in cases of the User’s violation of the terms of the Agreement), the Provider refunds to the User the unused portion of the paid period in accordance with the formula specified in clause 14.1.

14.3. Termination due to violation of the terms

The Provider has the right to immediately terminate the User’s access to the Service, cancel the subscription and withdraw from the Agreement with respect to the User without prior notice in the event of a material breach by the User of the Agreement, the Rules of Use, applicable law, the occurrence of Suspicious Activity, payment fraud, chargeback, transfer of the account to third parties, circumvention of limits, automated use, creation of a threat to security, infringement of third-party rights, demands of Third-Party Services, or the occurrence of other circumstances under which the further provision of access to the User creates material legal, financial, technical, reputational, sanctions or other significant risks for the Provider.

In the event of termination of access on grounds related to a breach by the User, no refund of funds is made, or a refund is made only to the extent mandatory under the imperative provisions of the legislation of the Russian Federation, taking into account the actually rendered scope of services, the Credits used, the costs incurred by the Provider and the nature of the breach.

In the event of termination of access at the Provider’s initiative in the absence of a breach by the User, the Provider refunds to the User the unused portion of the paid period in proportion to the remaining term of the subscription and the actually rendered scope of services, or provides other proportionate compensation.

14.4. Refund timeframes

The Provider issues the refund within 10 (ten) calendar days of the date of receipt of the corresponding demand from the User, unless a shorter period is established by applicable law. The refund is made to the same payment instrument from which the payment was made. The actual time it takes for the refund to be credited to the User’s account depends on the bank, payment system or payment provider and does not depend on the Provider.

14.5. Discontinuation of the Service

If the Provider decides to discontinue the Service as a whole, the Provider notifies all Users with active subscriptions 30 (thirty) calendar days before the discontinuation date and refunds Users the unused portion of their paid periods in accordance with clauses 14.1, 14.4.

15. Processing of Personal Data

15.1. The processing of the User’s personal data is carried out by the Provider as a personal data operator in accordance with Federal Law No. 152-FZ of July 27, 2006 “On Personal Data” and other regulatory acts of the Russian Federation.

15.2. The composition of the personal data processed, the purposes, grounds, and periods of processing are determined by the Personal Data Processing Policy and the Consent to the Processing of Personal Data, which are integral parts of this Agreement.

15.3. Databases containing the personal data of citizens of the Russian Federation are located on servers situated within the territory of the Russian Federation, in accordance with the requirements of part 5 of Article 18 of Federal Law No. 152-FZ.

15.4. Third-Party Services and categories of recipients. To provide services under this Agreement, the Service may use third-party AI providers, providers of speech recognition and transcription, image and screenshot processing, cloud infrastructure, payment services, analytics services, notification delivery and other technical contractors. Up-to-date categories of data recipients, the purposes and legal grounds of transfer, as well as information about cross-border data transfer (if any) are set out in the Personal Data Processing Policy and are maintained by the Provider in an up-to-date state. A change in the specific composition of Third-Party Services within the listed categories does not require separate notification of the User and does not constitute an amendment of the Agreement.

15.5. In cases where the transfer of personal data outside the Russian Federation requires prior notification of the authorized body in accordance with Article 12 of Federal Law No. 152-FZ, the Provider sends such notification prior to the commencement of the cross-border transfer.

16. Intellectual Property

16.1. The exclusive rights to the Service, software code, design, interface, texts, graphic images, trademarks, trade names, and other results of intellectual activity placed within the Service belong to the Provider or its licensors and are protected by the legislation on intellectual property.

16.2. Under this Agreement, the User is granted a non-exclusive, non-transferable, revocable right to use the functional capabilities of the Service during the term of the Agreement for personal, educational, career-related and other lawful purposes, subject to compliance with this Agreement, the Rules of Use, the rights of third parties, applicable law and the terms of Third-Party Services. No other rights to the Service are transferred to the User.

16.3. The User retains the rights to the user content that they independently create and/or upload to the Service. By uploading such content, the User grants the Provider a non-exclusive right to use such content solely for the purposes of providing the services (processing requests, generating AI responses, storage in the Account).

16.4. AI responses. The rights and restrictions with respect to AI responses are determined by this Agreement, the Rules of Use and the applicable terms of the Third-Party Services used to generate such responses. The User has the right to use AI responses for personal, educational, career-related and other lawful purposes, provided that such use does not infringe the rights of third parties, the rules of interviews, exams, certifications, NDAs, employer policies or applicable law. The Provider does not warrant the uniqueness, protectability, absence of coincidences with the results of other users or the possibility of registering exclusive rights to AI responses.

17. Governing Law and Dispute Resolution Procedure

17.1. Governing law. This Agreement is governed by the law of the Russian Federation.

17.2. Pre-trial claim procedure. Before applying to a court, the Parties make efforts to resolve the dispute through a pre-trial claim procedure. The claim is sent in written form to the email address specified in the Party’s details. The period for responding to a claim is 30 (thirty) calendar days from the moment of its receipt.

17.3. Jurisdiction over disputes with consumers.If the User uses the Service for personal, family, household, and other needs not related to the conduct of business activity (is a consumer), disputes between the Parties are resolved at the User’s choice in accordance with Article 17 of the Law of the Russian Federation “On Protection of Consumer Rights”:

  • at the location of the Provider;
  • at the place of residence or stay of the User;
  • at the place of conclusion or performance of the Agreement.

The said right of the User is mandatory and may not be limited by this Agreement.

17.4. Jurisdiction over other disputes. Disputes between the Provider and a User that is an individual entrepreneur or a legal entity are resolved in the commercial court at the location of the Provider.

18. Final Provisions

18.1. This Agreement constitutes the entire agreement of the Parties on the subject of the Agreement. All prior negotiations and correspondence not included in the text of this Agreement lose legal force.

18.2. If any provision of this Agreement is found to be invalid or unenforceable, this does not entail the invalidity or unenforceability of the remaining provisions.

18.3. Language of the Agreement. The Agreement is drawn up in Russian. In the event of the placement of a translation of the Agreement into other languages, in the event of any discrepancy between the Russian version and the translation, the Russian version prevails. The Russian version is legally binding.

18.4. Notices. All notices, demands, and other communications sent under the Agreement are deemed duly sent if they are transmitted by email to the address of the relevant Party (for the User — to the address provided during registration; for the Provider — to admin@offerhack.tech).

18.5. Assignment of rights. The User may not assign their rights and obligations under the Agreement to third parties without the Provider’s written consent. The Provider has the right to assign its rights and obligations under the Agreement without obtaining the User’s consent, including in connection with a reorganization, sale of the business, or transfer of the Service.

19. Provider’s Details

Individual entrepreneur
Pavel Viktorovich Maslov

INN: 233711456369
OGRNIP: 326237500225791

Email for official correspondence: admin@offerhack.tech
Telegram: @OfferHackApp
Website: offerhack.tech

Questions about this document?

If you have any questions or concerns, please contact us: admin@offerhack.tech